Privacy Policy
Effective Date: 19.9.26
AJLC Excavating Services ("we", "our", or "us") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 (New Zealand).
Information We Collect
When you contact us or request a quote we may collect: your name, phone number, email address, property address, details about your earthworks or excavation project, any photos, plans or documents you choose to provide, and website usage information such as IP address, browser type and pages visited through cookies and analytics tools.
How We Use Your Information
We use your information to: respond to enquiries, provide quotes, deliver our earthworks, retaining wall, concrete driveway and pool services, communicate about your project, send appointment reminders and service updates, request customer feedback or reviews, and send occasional marketing communications where permitted by law. You can opt out at any time by following the unsubscribe instructions or replying STOP to SMS messages.
Sharing Your Information
We do not sell your personal information. We may share it with trusted third-party providers who help us operate the business, including website hosting, CRM software, email providers and SMS services, given only what they need. We may also disclose information where required by New Zealand law.
Cookies
Our website may use cookies and similar technologies to improve browsing, understand usage and improve our services. You can disable cookies in your browser, though this may affect some functionality.
Storage and Security
We take reasonable steps to protect your information from loss, misuse and unauthorised access. No method of electronic transmission or storage is completely secure.
Access and Correction
Under the Privacy Act 2020 you can request access to the personal information we hold about you and ask for corrections if it is inaccurate. Contact us using the details below.
Contact Us
AJLC Excavating Services. Email: aaron@excavatingservices.co.nz. Service Areas: Kumeū, West Auckland, North Shore, Central Auckland.
Changes to This Policy
We may update this policy from time to time; changes are published on this page with an updated effective date.